Terms of Service
Last updated: January 2026
1. Acceptance of Terms
By accessing or using Clario (the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these Terms, you may not access the Service. These Terms apply to all visitors, users, and others who access or use the Service.
2. Description of Service
Clario is an AI-powered email workflow and task management application that provides:
- Email summaries and organization
- AI-generated task suggestions based on your emails
- Calendar-aware planning and scheduling
- Productivity analytics and insights
Clario is a productivity tool, not a decision-maker. AI suggestions are advisory only. You remain fully responsible for all decisions and actions taken based on these suggestions.
We reserve the right to modify, suspend, or discontinue the Service at any time.
3. Nothing Happens Without Your Confirmation
This is a core principle of Clario:
- Clario will never send emails on your behalf without your explicit confirmation.
- Clario will never create or modify calendar events without your explicit confirmation.
- Clario will never execute tasks automatically — all actions require your approval.
- Background operations (such as email sync and reading) occur to provide suggestions, but no outbound actions are taken without you.
Users remain solely responsible for communications sent, tasks created, and calendar changes made through the Service.
4. No Professional Advice
Clario does not provide legal, financial, tax, human resources, compliance, medical, or other professional advice. Any information, suggestions, or outputs generated by the Service are for informational and productivity purposes only.
You should consult qualified professionals for decisions requiring specialized expertise. Clario is not a substitute for professional judgment or advice.
5. Eligibility & User Accounts
To use Clario, you must:
- Be at least 18 years old or have parental/guardian consent.
- Provide accurate, complete, and current account information.
- Maintain the security of your account credentials.
- Notify us immediately of any unauthorized access to your account.
You are responsible for all activities that occur under your account.
6. Acceptable Use
You agree not to:
- Use the Service for any unlawful purpose or in violation of any applicable laws.
- Attempt to reverse engineer, decompile, or disassemble any part of the Service.
- Scrape, harvest, or collect data from the Service without authorization.
- Interfere with or disrupt the Service or servers connected to it.
- Transmit malware, viruses, or other harmful code.
- Impersonate any person or entity or misrepresent your affiliation.
- Use the Service to send spam, unsolicited messages, or phishing attempts.
7. Integrations and Third-Party Dependencies
When you connect third-party services (such as Google or Microsoft), you authorize Clario to access your email and calendar data through OAuth. By connecting:
- You grant Clario permission to read emails and calendar events as needed for Service functionality.
- You can revoke access at any time by disconnecting integrations in Settings.
Clario is not liable for:
- Google or Microsoft service outages or changes
- Email delivery failures or delays
- Calendar synchronization issues
- AI provider downtime or errors
- Any issues arising from third-party services beyond our control
8. Subscription and Billing
Clario offers the following plans:
- Freemium: Limited features at no cost.
- Individual: Full personal workflow at 29 SAR/month.
- Teams: Team collaboration for 5–20 users at 59 SAR/user/month.
- Enterprise: Custom quotation for 21+ users — price on request.
Billing is currently handled via request. Subscription inquiries, upgrades, and cancellations should be directed to subscription@clario.sa.
Automated billing and payment processing may be introduced in the future. You will be notified of any changes to billing terms.
9. Intellectual Property
The Service and its original content, features, and functionality are and will remain the exclusive property of Clario and its licensors. The Service is protected by copyright, trademark, and other intellectual property laws.
You retain ownership of your content (emails, tasks, data). By using the Service, you grant Clario a limited license to process your content solely to provide the Service.
10. Disclaimer of Warranties
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED.
To the fullest extent permitted by law, Clario disclaims all warranties, including but not limited to:
- Implied warranties of merchantability, fitness for a particular purpose, and non-infringement
- Warranties that the Service will be uninterrupted, secure, or error-free
- Warranties regarding the accuracy, reliability, or completeness of any AI-generated content
- Warranties that defects will be corrected or that the Service is free of viruses or harmful components
AI outputs may be incomplete, incorrect, outdated, or inappropriate. Users must independently verify all information before taking action.
11. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:
Clario's total liability to you for any claims arising from or related to the Service shall not exceed the lesser of:
- The total amount you paid to Clario in the twelve (12) months preceding the claim, OR
- Four Hundred Saudi Riyals (400 SAR) / One Hundred US Dollars (100 USD)
Clario shall not be liable for any:
- Indirect, incidental, special, consequential, or punitive damages
- Lost profits, revenue, or business opportunities
- Lost data or data corruption
- Business interruption or work stoppage
- Damages resulting from reliance on AI-generated suggestions
- Damages arising from third-party services or integrations
These limitations apply regardless of the legal theory and even if Clario has been advised of the possibility of such damages.
12. Indemnification
You agree to indemnify, defend, and hold harmless Clario and its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable legal fees) arising from:
- Your use or misuse of the Service
- Your violation of these Terms
- Your content or data processed through the Service
- Your violation of any applicable laws or regulations
- Your infringement of any third-party rights
- Actions you take based on AI suggestions or Service outputs
13. Force Majeure
Clario shall not be liable for any failure or delay in performing its obligations where such failure or delay results from circumstances beyond its reasonable control, including but not limited to:
- Acts of God, natural disasters, or extreme weather
- War, terrorism, civil unrest, or government actions
- Epidemics, pandemics, or public health emergencies
- Power outages, telecommunications failures, or internet disruptions
- Third-party service provider failures (including cloud, AI, and API providers)
- Cyberattacks, security incidents, or infrastructure failures
14. Termination
We may terminate or suspend your access to the Service immediately, without prior notice or liability, for any reason, including breach of these Terms.
Upon termination, your right to use the Service will cease immediately. You may request export of your data before account deletion.
15. Privacy
Your use of the Service is also governed by our Privacy Policy, which describes how we collect, use, and protect your information.
16. Governing Law & Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of the Kingdom of Saudi Arabia, without regard to its conflict of law provisions.
Dispute Resolution: Before initiating any legal proceedings, you agree to first attempt to resolve disputes informally by contacting us at support@clario.sa. We will attempt to resolve the dispute within thirty (30) days.
If informal resolution fails, any disputes shall be subject to the exclusive jurisdiction of the courts of the Kingdom of Saudi Arabia. The parties may agree to binding arbitration as an alternative to court proceedings.
17. Changes to Terms
We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. Your continued use of the Service after changes constitutes acceptance of the new Terms.
18. Contact Us
For questions about these Terms, please contact us:
By using Clario, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.